Shipping policy

Products are processed for shipping as soon as 24 hours after checkout, and we are therefore unable to accommodate change of address requests beyond this time window. If you require an address change after 24 hours, we will do our best to catch it, but after this time period it will ultimately be your responsibility to facilitate this address issue with your post office.

Please note that shipping delays can occur, and once a product has been dropped off at the post office, it is out of our hands. We will always aid with shipping or tracking issues where we can, but please be aware that sometimes errors occur in transit that can make things take longer.